Who We Are & Why We’re Here
Find out about Connected Travel Training Academy, why we exist and how we want to make change in the travel industry.
Your Journey to a Rewarding Travel Career Starts Here
Whether you’re launching your own travel business, stepping into the industry for the first time, looking to up-skill, or onboarding new staff — Connected Travel Training Academy is where travel careers take off.
We’re an IATA Authorised Training Centre and two-time finalist at the National Travel Industry Awards for Most Outstanding Travel Industry Training Institution and Most Outstanding Employment & Recruitment Program. But more importantly, we’re known for delivering practical, industry-relevant training that reflects how the travel world works today.
With flexible course options, real-world guidance, and structured programs for individuals and businesses, we’re here to support the next generation of capable, confident travel professionals.
Why choose Connected Travel Training Academy?
Meet the Team
Our trainers and mentors aren’t just educators—they’re experienced travel professionals who bring decades of industry knowledge, heart, and commitment into every program we run.
Marissa Papas
The driving force behind the company, Marissa brings two decades of hands-on experience, industry insight, and an unwavering commitment to raising the standard of travel education.
From her early days as a travel consultant to business owner and qualified trainer, she saw the gaps in industry training and launched the Academy in 2019 to deliver practical, globally recognised education that truly prepares people for the industry.
In 2024, Marissa was a finalist for Mentor of the Year at the Women in Travel Awards. With a passion for developing others, she leads with heart, integrity, and a commitment to building confident, capable travel professionals.
Kathy Purves
Kathy Purves is a seasoned travel professional and educator with over 30 years of experience across nearly every corner of the industry.
From corporate and leisure consulting to sales management, training, and recruitment, Kathy’s held a wide variety of roles with some of the most respected names in travel. She’s delivered Certificate III to Diploma level qualifications and played a key role in developing nationally recognised training resources.
With a particular love for cruising, Kathy brings depth, structure, and warmth to everything she does at Connected Travel Academy.
Trainer (Coming Soon)
Kellie Browning
Kellie brings a powerhouse of knowledge, warmth and wisdom to the Connected Travel family with her experience across multiple roles in the travel industry; airline, retail agency, wholesale and business development.
Kellie’s calm, grounded presence and genuine passion for helping others grow bring serious strength to the Academy.
She’s a certified coach and one of the most well-rounded professionals in the industry. Kellie empowers aspiring and established agents to build the skills and confidence they need to succeed.
Connect with us
Got questions? Would you like to get in touch with the team at Connected Travel?
Fill out the details in the contact form and we’ll connect with you as soon as possible.